What is an importer of record and why use this service?

What is an importer of record?

An importer of record, also known as IOR, provides a service for situations when a company is importing goods into a country where it has no representation and/or it wants the asset to remain the property of the exporter/shipper/origin company.

Why use an importer of record?

If you're looking to export goods into any country outside of a free trade zone, then you may require an in-country presence to import the goods into that country. If you have no presence, then this creates a problem, and in many cases, restricts you from shipping the goods.

By using our importer of record service, we will provide you with the necessary in country presence to clear the goods for onward delivery.

Can a customs broker be the importer of record?

Custom brokers can act in this capacity, however, by doing so, they would have to take on the responsibilities of being an importer of record. This includes any pre-shipment paperwork and preparation, paying duties and taxes, and potentially the delivery and accounting relating to the sale of the goods after clearance.

For these reasons, you’ll often find that a customs broker will not have the resource to offer these types of services and would be averse to acting in this capacity due to the risks involved.

Using a third party importer of record service:

  • Gives you the ability to import product into countries around the globe
  • Avoids the need to set up a fiscal presence in a country
  • Provides an efficient and streamlined process, which doesn’t require any changes to your core business processes
  • Enables you to maintain complete control of your supply chain
  • Gives you access to specialist knowledge and expertise on compliance, licensing and global trade issues
  • Simplifies your import processes and ensures smooth clearance of your shipments
  • Enables you to expand your business worldwide

If you’re facing any challenges with the clearance of your goods, please get in touch.

Get in touch

Call us today on +44 (0)20 7556 1453 or fill in the form below and a member of our team will be in touch.

Who requires an importer of record service?

Find out which types of organisations could have a need for importer of record services.

Learn more
Who requires an importer of record service?

How we work with you

We keep things simple to help meet your needs and your deadlines.

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How we work with you
Fiscal IOR demonstrated a deep understanding of our needs and provided invaluable support that has allowed us to expand our business in EU. The quick turnaround times allowed us to maintain our business momentum and satisfy our customers. Moreover, the customer service at Fiscal IOR is exceptional. Every interaction with their team has been positive, characterised by responsiveness, attentiveness, and a genuine willingness to assist; this has made our collaboration seamless and enjoyable, reinforcing the trust we have in their capabilities. In summary, they have proven to be an indispensable partner for our business. We highly recommend them to any company seeking reliable and professional services.

Marlena Voyno,
Director
Cross Stratum Limited

Fiscal IOR provides a compliant product enabling our customers to conduct seamless global trade and are a trusted strategic partner to SEKO Logistics

Keith O’Brien
Chief Operating Director EMEA
SEKO Logistics

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